Customer Service Temporary

$250 Sign-On Bonus & $750 Completion Bonus

GCSAA is seeking a service-oriented individual to assist with registration efforts for the annual GCSAA Conference and Trade Show and to provide processing support for the Rounds4Research auction. Primary duties will focus on data integrity, data entry/processing, customer service (phone, email, in-person), generating reports, packing supplies, and  any other departmental needs.

This temporary position is available effective immediately and will last through mid-to-late May 2025. Typical hours will be 8:00am to 5:00pm Monday through Friday, with some overtime available. The position will report to/reside in our headquarters building in Lawrence, KS. Must be able to travel to our Conference and Trade Show in San Diego, CA

(anticipated dates of travel are 01/31/25 to 02/06/25, subject to change).

Qualified candidate will possess:

• Previous customer service experience with a positive attitude and ability to quickly resolve problems

• Strong organizational and communication skills, both written and verbal

• Ability to handle multiple, concurrent tasks in a fast-paced environment

• Strong attention to detail with a high degree of accuracy

• Highly proficient in Microsoft Office programs (Word, Excel & Outlook)

About GCSAA

The Golf Course Superintendents Association of America (GCSAA), is a non-profit, membership-driven association with 20,000+ members in 78 countries and 85 employees whose mission is serving its members, advancing their profession and improving communities through the enjoyment, growth and vitality of the game of golf. Our mantra is simple: everyone paddles. We seek to hire passionate team members who wish to make an impact on the future of the game and golf course management profession. And the best part, we get to call this work.

If you are someone who is dedicated to making a difference and enjoys a team-oriented environment, GCSAA is for you. We place a great value on our team members and their contributions both to the association and within our community.

The hourly rate of pay is $16.50 per hour + overtime and will receive a $250 sign-on bonus after 30 days. A $750 completion bonus will be paid upon a successful conclusion of the assignment.

Applications will continue to be received until the position is filled. Individuals from historically underrepresented groups are highly encouraged to respond. Apply online at https://www.gcsaa.org/careers-at-GCSAA. If you need assistance applying, please email hrmail@gcsaa.org.